Introduction

ContractLoom is committed to protecting and respecting your privacy in line with the General Data Protection Regulation (GDPR). This GDPR Compliance Statement outlines how ContractLoom processes personal data and ensures that your information is handled responsibly and securely. ContractLoom only collaborates with GDPR-compliant third-party providers to maintain the highest standards of data protection.

Data Collection and Usage

Types of Data Collected

ContractLoom collects and stores the following types of personal data in our secure database to provide and improve our contract lifecycle management services:

• User Account Information: Name, email address, and other necessary identification details for account setup and access.
• Contract Data: Information within contracts managed by the platform, including client or business partner details as specified by the user.
• Usage Data: Data on feature usage and system activity to help enhance and optimize user experience.

Purpose of Data Processing

ContractLoom processes collected data to:

• Provide core functionalities, such as contract creation, storage, and management.
• Facilitate secure e-signatures, document access, and sharing.
• Improve our platform’s performance and user experience based on usage trends.
• Comply with regulatory and legal obligations as required by applicable law.

Data Sharing

ContractLoom only shares user data with carefully selected, GDPR-compliant third-party service providers who aid us in delivering a secure and efficient platform. These providers include:

• E-sign Technology: Used for secure, legally compliant e-signature services.
• User behaviour Analytics: Used to analyze user interactions to improve and enhance the ContractLoom platform.

Each of these partners follows strict data protection practices in compliance with GDPR.

Data Storage and Security

ContractLoom securely stores user data in our database, implementing industry-standard encryption and access controls to prevent unauthorized access. Data is stored for as long as necessary to fulfill our services, unless otherwise required by law.

Key security measures include:

• Data Encryption: All data is encrypted in transit and at rest.
• Access Control: User data access is restricted to authorized personnel and is monitored regularly.
• Third-Party Compliance: Our partners maintain GDPR compliance to ensure secure data handling and processing.

To know more about our partners, please contact us at support@contractloom.com.

Data Retention

ContractLoom retains personal data only for as long as required to fulfill the purposes outlined in this policy. Once data is no longer needed, it is securely deleted in accordance with GDPR guidelines.

User Rights under GDPR

Under GDPR, users have the following rights concerning their personal data:

• Right of Access: Access to the data we hold about you.
• Right to Rectification: Correct or update any inaccurate information.
• Right to Erasure: Request deletion of your data when it’s no longer necessary.
• Right to Restriction of Processing: Limit how your data is processed.
• Right to Data Portability: Receive your data in a commonly used, machine-readable format.
• Right to Object: Object to data processing under certain conditions.

To exercise any of these rights, please contact us at support@contractloom.com.

Contact Information

If you have any questions or concerns about this GDPR Compliance Statement or your personal data, please reach out to us:

Email: support@contractloom.com

Address: Scribezero Pte Ltd, 160 Robinson Road #14-04, Singapore 068914